If you need assistance with our service or have any questions, don't hesitate to contact our customer support team. You can reach out to us through email at contact@add-topup.com, by phone, or by using the contact form below.
The information collected through this form is processed by Pitada Pacifica, Lda, acting as data controller, for the purpose of handling your request. Fields marked with an asterisk (*) are mandatory; failure to provide this information may prevent us from processing your request. This processing is based on our legitimate interest in responding to your enquiries. The data collected includes your identification and contact details, as well as any information you choose to provide in your message.
You have the right to access, rectify, erase, and restrict the processing of your data, the right to object to such processing, and the right to data portability. Where processing is based on your consent, you may withdraw it at any time without affecting the lawfulness of processing carried out before such withdrawal. You may exercise these rights by writing to contact@add-topup.com. You also have the right to lodge a complaint with the competent supervisory authority, in particular the data protection authority of your country of residence within the European Union.
To learn more about how your data is managed and to exercise your rights, please refer to our Privacy Policy.
Pitada Pacifica, Lda
Rua Rocha do Conde de Óbidos, Armazém 114, Nave P0, 1350-352 Lisboa, Portugal
Your satisfaction is our top priority. Our customer service is available every day from 9:00 to 20:00.