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How it works · 3 steps · Under a minute

Mobile top-up, in seconds.

Enter a number, choose an amount, pay securely. Depending on the operator, the credit is added to the phone automatically, or you receive a PIN code to redeem. Either way, you get confirmation shortly after payment.

Top up nowI received a PIN code
Instant deliverySecure paymentNo fees600+ operators, 160+ countries
Add-TopupPaid
Order #48213 · £20 top-up
Credit delivered
+£20.00
Added to +44 7••• ••• 482 · 12 seconds
Confirmation emailYour £20.00 top-up to +44 7••• ••• 482 has been delivered.
Nothing else to do. The balance is ready to use.
Simple from start to finish

Top up in 3 easy steps

Works the same whether you're topping up your own phone or sending credit to family abroad.

1

Enter the phone number

Select the country and enter the number to recharge. Most recharges are valid for a specific country, so make sure you've selected the right one before paying.

2

Choose an amount & pay

Select a credit amount or plan and pay securely by credit card.

3

Credit arrives

You receive confirmation shortly after payment, by email and on the payment confirmation page. Depending on the operator, the credit is added automatically or you get a PIN code.

Not sure which one you got? Check your confirmation. See both options ↓
Two ways your top-up arrives

Credit added automatically, or a PIN code to redeem

We act as an intermediary: the mobile operator provides the credit. Depending on the operator, your top-up arrives in one of two ways.

Direct top-up

Nothing to do. The balance is added for you.

The credit is sent straight to the phone number you entered. The recipient doesn't need to do anything.

  1. Payment confirmedYou receive confirmation by email and on the payment confirmation page.
  2. Sent to the operatorWe pass your order to the mobile operator, who provides the credit.
  3. Balance updated, typically within secondsDepending on the operator, it can take a couple of minutes. In rare cases, such as network congestion or operator delays, it may take longer.
To double-check, look at the balance in the operator's app or with the operator's usual balance check.

PIN code top-up

A quick extra step to add the credit.

Some top-ups are delivered as a digital voucher with a PIN code. Redeem it on the phone to add the balance.

  1. 1Open your confirmation email and follow the link to your dashboard to see your PIN code.
  2. 2On the phone you want to top up, follow the redeem instructions provided with your PIN.
  3. 3Once the operator confirms, the balance is ready to use.
Treat your PIN like cash. Only share it with the person you're topping up.

Which one did I get?

Your top-up is confirmed

It's a direct top-up. The credit is sent straight to the phone.

Your email sends you to your dashboard

It's a PIN top-up. Your PIN code is waiting there. Redeem it using the steps above.

Quick checklist before you top up

  • The phone number is correct, including the right country
  • You've chosen the right country, amount or plan
  • The number is an active prepaid (pay-as-you-go) line
  • Your email address is correct, since that's where your confirmation is sent

Step-by-step guide

Choose what you received.

Check the credit has arrived
  1. 1Check your confirmation email or the payment confirmation page.
  2. 2Check the balance on the topped-up phone, in the operator's app or with the operator's usual balance check.
  3. 3The credit is ready to use.
Credit not arrived?Delivery can take a couple of minutes depending on the operator. If you believe your top-up wasn't delivered, contact us at contact@add-topup.com within 24 hours of your order with your order ID, the mobile number and a short description of the issue.

Instant delivery

Top-ups arrive on any phone worldwide in under 30 seconds, 24/7.

Secure payments

PCI-DSS compliant gateway with 256-bit encryption on every transaction.

160+ countries

Send credit to over 600 operators in 160+ countries from a single platform.

Got questions?

Frequently asked questions

How do I recharge my phone?
It's very simple. Select the country and enter the number to recharge. Then select a credit amount or plan to send. You will receive confirmation of your recharge shortly after payment, by email and on the payment confirmation page.
How do I know if I got a direct top-up or a PIN code?
Check your confirmation email. If it sends you to your dashboard to see a PIN code, you need to redeem that PIN on the phone. If not, the credit is sent straight to the phone.
When will I receive my mobile recharge?
Your mobile will be recharged shortly after your purchase. Delivery is typically completed within seconds, but you might experience a delay of a couple of minutes depending on the operator selected.
My top-up hasn't arrived. What should I do?
If you believe your recharge was not delivered successfully, notify our support team at contact@add-topup.com within 24 hours of the transaction. Please provide your order ID, the affected mobile number or email, and a brief description of the issue.
Where do I find my PIN code?
In your dashboard. Your confirmation email includes a link that takes you straight there. Check your spam folder if you can't see the email.
How do I redeem my PIN code?
On the phone you want to top up, follow the redeem instructions provided with your PIN.
I entered the wrong number. Can I cancel?
Once a top-up has been successfully delivered to the recipient number, it cannot be cancelled or reversed. If the wrong product was issued (for example incorrect number, operator or amount), contact us at contact@add-topup.com within 24 hours of the transaction with your order ID. If the problem is verified as being due to an error by us, we may resend the top-up, replace it with a product of equal value, or issue a full or partial refund.
Are mobile recharges valid in all countries?
Most mobile recharges are valid for a specific country. You can easily select by country the recharge you need. Please verify before proceeding with payment.
What payment methods are available?
As of now, you can purchase your top-up with a credit card. We're working on adding more payment methods soon.
Do I buy the top-up directly from you?
No, we act solely as an intermediary by facilitating your top-up purchase from the mobile operator. The operator is the one who actually provides the credit.

Top up your phone in seconds

Recharge your prepaid phone securely online with 600+ operators in 160+ countries. No registration needed.

Start your top-up
Still have questions? Contact support